Privacy Policy

Introduction

YourGuide ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

Information We Collect

Personal Data

When you use our App, we may collect the following types of information:

• Account Information: Full name, email address, and password when you register
• Booking Information: Travel dates, tour selections, and related booking details
• Payment Information: Payment details required to process tour bookings

Usage Data

We may also collect information about how you use the App, including:

• App features you use
• Tours you view or book
• Time spent on the App

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Create and manage your account
• Process and complete tour bookings
• Send you booking confirmations and support messages
• Respond to your comments and questions
• Improve our tour offerings and services
• Personalize your tour browsing experience
• Monitor and analyze usage patterns
• Protect the security and integrity of our App

Sharing Your Information

We may share your information in the following circumstances:

• With Tour Providers: To facilitate your tour bookings
• Service Providers: We may share information with third-party vendors who provide services on our behalf
• Legal Requirements: We may disclose information if required by law or legal process
• Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction of processing
• Data portability

To exercise these rights, please contact us at info@yourguide.az.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@yourguide.az

WhatsApp: +994 55 686 8509